Frequently Asked Questions
Is professional carpet cleaning expensive?
Professional
carpet cleaning is just pennies compared to the cost of replacing it.
Call today to get an estimate from one of our professionals.
Depending
on the type of carpet we’re cleaning, you may notice a faint scent. This is
especially prevalent when cleaning wool carpets. The amount of time it takes
for the odor to dissipate is usually within an hour but varies based on air
circulation, heat and humidity. A big difference in the way ServiceMaster
cleans carpet compared to many of our competitors is that we do not put soap in
our rinse water. We pre-spray the carpets, remove the spots, then clean water
extract, ensuring we do not leave any soapy residue behind allowing for fresh,
clean carpets.
Do I need to do anything prior to the technician arriving for my scheduled service?
Yes.
Remove breakables from the tops of furniture in the room we will be cleaning.
Pick up items from the floor in areas you want cleaned, such as rugs, plants,
trash cans, etc. Pre-vacuum all areas to be cleaned.
Can I use household carpet cleaners for spot removal?
We
recommend using only our Drymaster Spot Cleaning products. For more
information, contact one of our professional team members.
How often do I need to get my carpets professionally cleaned?
To
keep the carpets in your home or business in good shape, we recommend setting
up your home or business on a carpet care program to provide regular care and
maintenance which can help extend the life of your carpets. It’s best to get
your carpets cleaned quarterly using our low moisture method to remove soil
before it gets ground-in your carpet fibers. By doing a quarterly carpet
cleaning, you may only need a professional deep cleaning carpet service once a
year.
When will I be able to walk on my floors after carpet cleaning?
It’s
best to allow drying time of 2 to 3 hours before you can walk on your carpet.
It is best to wait 6-8 hours before placing heavy furniture back onto carpet if
not using blocks.
To
get the best results with professional carpet cleaning, we recommend removing
furniture from the rooms we will be cleaning. Some bulky furniture we could
clean around instead of moving may include file cabinets, conference room
tables, bookcases, lobby furniture and large pieces of furniture like dining
tables or beds.
Are there instructions to follow after my carpets are cleaned?
Immediately
after cleaning, it’s best to allow carpets to dry for 2-3 hours before walking
on them. Walking on them may flatten the fibers. Use air movers if
needed to help air circulation as this will speed up the drying time. If a
carpet protector such as “Scotchgard” was applied, foot traffic should be
minimized for up to 24 hours to let product cure. Don’t move any furniture back
in place until carpet is completely dry or Scotchgard carpet protector has
cured.
How do you prepare for air duct cleaning?
- Remove Clutter. Before your duct cleaning, make sure our technicians can easily reach all the air vents in your house.
- Check Your Furnace & A/C Unit.
- Secure Your Pets.
- Do a Walk-Through with our technicians.
What does Air Duct Cleaning Service include?
Our Duct cleaning refers to the cleaning of various heating and cooling system components of forced air systems, including the supply and return air ducts, registers and grilles.
How do you tell if your ducts need cleaning?
Mold. While we all know how dust can negatively affect our health, mold is a whole different ballgame! …
Dust. Is your home dusty, no matter how often you clean? …
Ducts are Infested with Rodents or Insects. …
Your Home was Just Built or has Undergone a Major Renovation. …
How long does it take for air duct cleaning?
How long does an average ductwork cleaning session take? The typical single-family home’s air duct system takes between two to four hours to clean with a crew consisting of at least two technicians. Older homes and those with pets may take longer to clean.
What happens when you get your air ducts cleaned?
Our technicians use specialized Spin Duct tools with rotating brushes and high suction power vacuum to dislodge dirt and debris in the duct system, followed by a thorough sanitizing process to effectively “wash away” the mess and sanitize the ducts.
What happens if you don’t clean your air ducts?
Over time, without proper air duct cleaning and maintenance, the moisture will start to grow mold and mildew. … If you have moldy air ducts, that mold is going to be blown all through your home or business. Not only is this going to create a musty, unpleasant smell, but eventually people will start to get sick.
When should house ducts be cleaned?
Of course, you’ll want to clean your ducts if you think there are vermin, such as mice or insects, living in them, or if you have poor airflow to one or more rooms in the house, that may be caused by a blockage in the ducts. Also, after you have had a major renovation done in your house.
How often should you clean your ducts?
We advise having your air ducts cleaned every 2 to 3 years to prevent many maintenance and health problems before they start. However, homes with pets or children with allergies should have their air ducts professionally cleaned more frequently than the recommended average.
How often do dryer vents need to be cleaned out?
Dryer exhaust vents should be inspected and cleaned at least once a year depending on the size of the household and dryer usage. If you have a big family and you use your dryer vents more frequently, it is highly recommended to clean your dryer vent every 6 to 8 months.
What is included in dryer vent cleaning?
Our cleaning process usually uses a spin rod-and-brush cleaning method in conjunction with a suction vacuum to ensure perfect and safe cleaning of the exhaust duct. We also could change the dyer-to-wall connection when needed.
What are the signs that I may need a professional dryer vent cleaning?
- A dryer that takes more than one cycle to dry your clothes.
- If your clothes are hot after one cycle of drying.
- Dryer is hot to the touch while it is on.
- Lint accumulation around and behind the dryer.
- Your laundry room is humid or warm while using your dryer.
- Musty smelling clothes in the dryer.
- Increasing amount of time to dry a load of clothes.
Do I really need to have my dryer vent cleaned?
Yes, dryer vent fires are one of the leading causes of home fires in the United States. An average of 15,000 dryer fires are reported annually causing more than $110 million in damages. ALL dryer vents need to be cleaned at some time.